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Download failed.

Discussion in 'Technical Help' started by pengetahuanku, Sep 13, 2014.

  1. pengetahuanku

    pengetahuanku New Member

    I need a support.

    I'm in a middle of downloading a game. It almost complete. But then, the download stop and failed before it completed. It gave a message says, "The source file cannot be read. Contact server administrator."

    How do I fix this? Please help.
     
  2. Prectorian

    Prectorian . Staff Member

    If the download was interrupted partway, of cause you should try re-downloading it again. But before that, do delete that broken file, or you can always opt to overwrite it. If your internet connection is unstable, then opt to use a download manager thus will enable you to resume download if it stopped half way through the process. As side note, you have approximately 72 hours (from time of initial download) to retry downloading the same file without costing you any additional points. If past that grace period, it'll be counted as new download and shall deduct your points.