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How to ask for help (READ)

Discussion in 'Technical Help' started by Seph, Aug 26, 2007.

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  1. Seph

    Seph Administrator Staff Member

    Essential Information:
    - What errors appear? Please be exact.
    - What game you are trying to run?
    - What system the game is for?
    - What emulator are you trying to run? (Or what hardware, in the case of flashcarts).
    - What are your computer specs? (Operating System, Processor, RAM and Video Card).
    - (or Firmware, in the case of flashcarts).
    - Is it a desktop or laptop PC?

    The more information the better.

    Apparently this is needed...

    Lately I've seen some people ask a question like this: "How do I get game x to work?" or the slightly better version "Game x keeps saying y what do I do?"
    But both of these questions are bad, because not everyone has the same hardware.

    Therefore, ALWAYS state HOW you're trying to run the game, if you're using an emulator then say so, in fact say which emulator and which version of it you're using.
    Always write what is wrong, don't say "it won't work", describe what happens: "I'm getting a white screen" (in which case you shouldn't be posting but reading the Common Issues thread)

    Always read the Common Issues thread first, chances are your answer is in there. And remember, the more information you can give the better we can help diagnose the problem.
     
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