1. This forum is in read-only mode.

im a premium member but..

Discussion in 'Site Support' started by dasuza, Oct 9, 2017.

  1. dasuza

    dasuza New Member

    im a premium member but when a try to download more than 1 files they say ''
    • Too many active connections. Upgrade to Premium to download instantly or wait for your current downloads to finish.''
    • how can we fix it ?
    • thanks alot !!
     
  2. Seph

    Seph Administrator Staff Member

    Hi Dasuza,

    This is because you're not a premium member. Please notice that we upgrade the account matching the email that you use with our payment provider. If you use a different email we will send you a code to upgrade your account. If your account is neither upgraded nor do you have an upgrade code by email, then make sure you don't have a 2nd RomUlation account with the email you use to upgrade. If you do please login in with that account.